App lets people report virus violations, other concerns

Wed, Nov 18, 2020 (11:41 a.m.)

County officials in Nevada have launched a new reporting tool allowing residents to make requests for service and bring attention to issues such as COVID-19 restriction violations.

The FixIt Clark County application allows residents in Las Vegas and surrounding suburbs to report issues based on their location by submitting pictures and writing descriptions of their concerns.

Residents can report issues such as potholes, graffiti, street lights, trash, short-term rentals and COVID-19 violations at county businesses and then track the progress of their reports.

“Residents want to be able to report issues and have them resolved in a way that’s easy and convenient for them,” County Commissioner Michael Naft said. “FixIt will be an important tool for improving Clark County’s customer service.”

County staff will be able to view and manage requests. It is unclear how quickly requests are expected to be resolved or how many staff members are dedicated to managing reports.

Residents can download the app through the county's website or the Google Play and Apple app stores.

“Our residents are our eyes and ears in the community and we need them to help us identify matters that need resolving,” County Chairwoman Marilyn Kirkpatrick said. “This app will make it easy for residents and allow us to work together to improve our quality of life."

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